Singularity - Elevated error rates appearing for certain API requests for the latests data – Incident details

All systems operational

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Elevated error rates appearing for certain API requests for the latests data

ResolvedMajor outage59 hours 48 minutes

Affected

Singularity API

Major outage from 11:55 AM to 2:00 PM, Operational from 2:00 PM to 2:30 PM, Major outage from 2:30 PM to 2:35 PM, Operational from 2:35 PM to 11:43 PM

  • ResolvedUTC
    This incident has been resolved.
  • UpdateUTC

    API errors have resolved. The team is monitoring a backfill as missing data is being written to the database. We expect this to be resolved today.

  • MonitoringUTC

    The team has implemented a fix and are monitoring error rates as the system recovers.

  • IdentifiedUTC

    The team has identified the issue and is actively working to resolve the issue.

  • InvestigatingUTC
    We are currently investigating this incident.