Singularity - API experiencing degraded performance – Incident details

All systems operational

API experiencing degraded performance

Resolved
Degraded performance
Started about 2 years agoLasted about 3 hours

Affected

Carbonara App

Degraded performance from 6:30 PM to 9:52 PM

Singularity API

Degraded performance from 6:30 PM to 9:52 PM

Updates
  • Resolved
    Resolved

    The underlying issue is resolved and performance is normal.

  • Monitoring
    Monitoring

    We implemented a fix and currently monitoring the result.

  • Identified
    Identified

    We have identified the cause and are working towards a solution.

  • Investigating
    Investigating

    We are investigating the issue.